sHow good is your food and service?

  • Have you ever wondered how your business really ranks in comparison to your competitors?
  • Would you like to know what your customers honestly think?

We offer you professional feedback just for the price of the meal (conditions apply*). Our Mystery Diners are genuine customers with regular restaurant experience in many different business types and will leave honest and constructive feedback on a standard test form.

On top of that we will provide you with a free market analysis of your business in your area. Getting to know how you sit within your customers and getting unbiased feedback from neutral customers can be a big help to decide what marketing strategy you should use to push your business forward.


*Mystery Diner Offer Conditions

The Mystery Diner Offer can only be used in combination with one of our other services. The Mystery Diners will always be two people with a maximum order of three courses to median prices. (In some cases you can set a maximum spend amount that you would be willing to reimburse.) The Mystery Diners will visit your restaurant anonymously during a busy time to see your staff work under pressure and get a good overall feeling of your establishment.

After the visit you will receive an email from us with the date and time of the visit and the final outcome in points out of 100. The receipt of the meal and drinks will be attached for reimbursement. After payment you will receive the full feedback form with all notes and our free market analysis.



Would you like to speak with an experienced consultant over the phone? Submit your details and we’ll be in touch shortly. You can also email us if you would prefer.